Telemedicine
Connect with a Doctor or Therapist
When you don’t feel well, physically or mentally, the last thing you want to do is leave the comfort of your home to go sit in a waiting room. If you are enrolled in one of our medical plans, Anthem’s LiveHealth Online for the 8×8 PPO plans or Kaiser Permanente’s My Doctor Online, is here for you. A virtual video visit is a convenient way to get care no matter where you are—anytime, day or night.
How Virtual Healthcare Works
Anthem Medical Plan Participants
Virtual Medical and Mental Healthcare with LiveHealth Online
If you need care for an illness or support for a mental health issue, LiveHealth Online is ready to help. After registering, you can get care on the web at livehealthonline.com or by using the mobile app on your phone, tablet or computer.
Connect with LiveHealth Online
Register by using the mobile app or on the web at livehealthonline.com.
All Customer Support: (888) 548-3432
Dedicated Psychology Line: (844) 784-8409
livehealthonline.com
Resources
Kaiser Medical Plan Participants
My Doctor Online with Kaiser
If you have a minor health condition, you have access to Kaiser’s virtual care services “My Doctor Online” by calling (866) 454-8855. A Board-certified Doctor will call you within an hour and services are available 24/7!
Consultations includes conditions such as cough, flu, eye concerns, allergies, asthma, mental health, muscle or joint pain, skin, sexual health, pregnancy, and women’s health.
Make sure to register at kp.org to get access to the latest health care options. You can also visit mydoctor.kaiserpermanente.org/ncal/get-care/ to make an appointment and/or to speak to an advice nurse.
My Doctor Online for Kaiser–
No Cost for Kaiser Plan Members
No Cost for Kaiser Plan Members
Connect with My Doctor Online
All Customer Support: (866) 454-8855
Dedicated Psychology Line: (800) 954-8000
mydoctor.kaiserpermanente.org